By Kate Baggaley
ORLANDO, Fla.—Addressing burnout among specialty pharmacists and pharmacy technicians is crucial as staffing shortages exacerbated by the COVID-19 pandemic persist, said Vinay Sawant, RPh, MPH, MBA, the executive director of System Pharmacy Services, Specialty, Retail and Home Infusion at Yale New Haven Health, in Connecticut. Mr. Sawant described a four-pronged approach that the health system’s specialty pharmacy took to recruit, support and retain staff, during a