By Cecelia Byers, PharmD
No patient-facing provider relishes submitting and resubmitting paperwork, sending faxes, and making phone calls just to set the wheels in motion for a patient to access their medication.
We endure the ups and downs, especially on the specialty medication roller coaster, for the patients who have entrusted us with their care—the real reason behind what has drawn us to work in healthcare in the first place.
Many in healthcare might believe we’re still