MHA Specialty Pharmacy Solutions

Collaborating with business partners and specialty pharmacies to capture, understand and act on data that help them drive patient engagement, adherence and persistence

The need for specialty medications is rising, and so is the need to create greater engagement with patients who could benefit from life-changing specialty therapies. What can drug manufacturers and specialty pharmacies do to cultivate patient engagement that leads to improved patient outcomes? One solution is to partner with an organization that has in-depth health care and clinical expertise, technological know-how and extensive analytics capabilities.

A proven partner is Managed Health Care Associates, Inc. Specialty Pharmacy Solutions (MHA SPS). With MHA’s more than 25 years of experience with manufacturers and providers and an ever-expanding portfolio of technology-based solutions, MHA SPS is assisting business partners and specialty pharmacy members with generating deep data insights and analytics that lead to stronger patient adherence and persistence and contract compliance.

“Our commitment is to provide commercial, clinical and technology solutions that deliver significant value for pharmaceutical and biotechnology companies and for specialty pharmacy members who are on the front lines engaging with patients every day,” said Erik Halstrom, Vice President, MHA SPS.

Solutions that Empower Patients and Deliver Broad Benefits

MHA SPS creates strategic partnerships and develops and introduces new solutions that support specialty pharmacies in their goal to engage patients and optimize care. In doing so, patients benefit and so do other key stakeholders:

• Pharmaceutical manufacturers gain actionable insights into de-identified patient data that more clearly demonstrates the value their therapies bring to patient outcomes. This data can also help manufacturers identify gaps in care, better understand adherence, provide insights into the competitive landscape and create innovative solutions for patients.
• Specialty pharmacy members can access a broad selection of tools and resources created to help them engage with patients, identify and reduce barriers to treatment success, review therapy goals and treatment expectations, and provide patients with therapy-specific education and treatment support.

Deep Insights, Analytics to Support Adherence, Persistence and More

In 2013, MHA SPS introduced Clinical Therapy Management (CTM), a powerful software application that tracks patient outcomes and interventions, measures adherence and persistence, and provides rich patient and treatment insights. The application also generates clinical reporting that meets the complex contracting needs of specialty pharmacy medications and helps elevate adherence. In fact, a recent study determined that implementation of the CTM program by a member specialty pharmacy enabled the pharmacy to achieve a significant positive impact on patient adherence.

CTM provides a clinical support pathway to help specialty pharmacies engage with and clinically manage their patients. CTM is based upon identified pharmacy outreaches to the patient at key intervals within the patient’s treatment regimen, to provide timely therapy and disease state education and treatment support, including reviewing goals of therapy, treatment expectations and individualized patient counseling.

This valuable application addresses a range of complex specialty therapeutics and provides a host of centralized tools for reporting essential clinical and dispensing metrics required by payers, manufacturers, accreditation and referral sources, and to manage patient care.

Streamlining the Prior Authorization Process

In May 2015, MHA SPS launched a web-based prior authorization (PA) reporting platform for MHAuthorizeRx™ powered by CoverMyMeds, a leader in electronic PA solutions. MHAuthorizeRx automates the PA process and helps pharmacies fill prescriptions with improved efficiency. The addition of an exclusive reporting suite provides MHA pharmacy members with an easily accessible analytics platform to help drive visibility into their PA activities and trends. The streamlined information helps pharmacies navigate the complex ePA process and helps ensure patients receive the therapy they need faster.

Specialty Contracting Experience and Flexibility

Specialty contracting is multi-faceted and heavily reliant on rich data and insights. As a leading health care services and technology company, MHA has a lengthy and strong track record of executing contracting strategies and data capture initiatives with pharmaceutical manufacturers.

To create the most beneficial contracting agreement for the parties involved, MHA SPS goes to great lengths to understand the business needs and circumstances of both the manufacturer and the specialty pharmacy member. What data would help manufacturers deliver new and improved solutions for patients? What data are—or could be—captured by the pharmacy? What insights could evolve from that data and through patient engagement that occurs at the pharmacy?

“Our unique perspective with our pharmacy members has allowed us to develop successful and beneficial contracting solutions with pharmaceutical companies for over two decades,” says John Campo, Vice President, Specialty Pharmacy Trade Relations & Contracting. “We are able to provide multiple levels of valuable information, including insights into complex disease states, such as hepatitis C, HIV and inflammatory conditions.”

Helping Partners and Members Navigate A Difficult Environment

“The specialty landscape is complicated and perpetually evolving, and patients are originating and receiving ongoing treatment from within all of MHA’s alternate site health care membership,” Mr. Halstrom said. “Our Account team and Clinical Services colleagues are proven industry experts who are passionate about helping partners skillfully manage through this difficult environment and achieve success for their businesses and the patients they serve.”

Contact Us Today

The MHA SPS team is part of Managed Health Care Associates, Inc. (MHA), a leading health care services and technology company focused on the alternate site health care provider marketplace. To learn more about the services and solutions that help business partners and members maximize success, visit www.mhainc.com or contact 800.642.3020 x2940 or email us at MHASpecialty@mhainc.com.

This corporate profile was reviewed and approved by MHA Specialty Pharmacy Solutions.